Privacy policy

Privacy Policy

Last Updated: June 4th, 2026

Welcome to Shop Avellia ("we," "our," or "us"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://shopavellia.co (the "Site").

By accessing or using our Site, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Make a purchase

  • Create an account

  • Contact customer support

  • Submit inquiries or requests

  • Participate in promotions or surveys

This information may include:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order history

  • Customer service communications

Automatically Collected Information

When you visit our Site, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Time zone settings

  • Pages viewed

  • Referring websites

  • Interaction and usage data

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, enhance user experience, analyze website performance, and maintain security.

You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain features on the Site.

How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders

  • Provide customer service and support

  • Communicate regarding purchases and account activity

  • Manage returns, refunds, and exchanges

  • Improve our products, services, and website

  • Detect and prevent fraud or unauthorized activities

  • Maintain website security

  • Comply with legal obligations and regulatory requirements

We do not currently use personal information for promotional email marketing campaigns.

International Customers

Shop Avellia sells products to customers in multiple countries. As a result, your information may be transferred to, stored, and processed in countries outside your country of residence.

By using our Site, you consent to such transfers where permitted by applicable law.

Sharing Your Information

We may share your information with trusted third parties when necessary to operate our business, including:

  • Payment processing providers

  • Shipping and delivery partners

  • Fraud prevention and security service providers

  • Website hosting and technology service providers

  • Professional advisors, accountants, auditors, and legal representatives

  • Government authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

Data Storage and Security

Your information may be stored on secure servers and systems operated by us or our service providers.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Payment Information

Payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers.

All payment transactions are encrypted using industry-standard security measures.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide services

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Comply with legal and regulatory obligations

When information is no longer needed, we will securely delete or anonymize it where reasonably practicable.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Restrict or object to certain processing activities

  • Request a copy of your information in a portable format

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

California Privacy Rights

If you are a resident of California, you may have additional rights regarding your personal information under applicable California privacy laws, including the right to request information about the collection, use, disclosure, and deletion of personal information.

California residents may submit privacy requests using the contact information provided below.

Children's Privacy

Our Site is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

Third-Party Links

Our Site may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Legal Compliance

We may disclose personal information if required to do so by law or if we reasonably believe that such action is necessary to:

  • Comply with legal obligations

  • Respond to lawful requests from public authorities

  • Protect our rights, property, or safety

  • Investigate fraud, security issues, or violations of our policies

  • Protect the rights and safety of our customers and others

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise any privacy rights, please contact us:

Shop Avellia
Website: https://shopavellia.co
Email: support@shopavellia.co

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable laws.